HELP/FAQ

If you have any problems please feel free to email me

Here are some questions people have asked

WHAT AM I PURCHASING?

The product you are purchasing is a zipped file of audio ‘samples’, for use in music productions. For instance, if you are purchasing a drum library, you are purchasing a set of drum sounds that you can use in your software or keyboard.

HOW WILL MY ITEMS BE DELIVERED TO ME?

All items are delivered digitally. Your items are in your account automatically set up when you register your email address you provide during your order. All files are in a zipped file so you need to extract them. Set a password so you can log into your account and download all your packs & vst – plugins

HOW TO DOWNLOAD VST'S?

WILL THESE SOUNDS WORK WITH MY SOFTWARE?

Our sounds are usually provided in WAV format – which is suitable for almost all major software/keyboards/workstations. Here is a short list of the software our products are compatible with:

  • Any MPC
  • ACID Pro
  • Ableton Live
  • Adobe Audition
  • Cakewalk Sonar
  • Digital Performer
  • FL Studio
  • GarageBand
  • Logic Pro
  • NI Kontakt
  • NI Battery
  • PreSonus Studio One
  • Pro Tools
  • Propellerhead Reason
  • REAPER
  • Record
  • Steinberg Cubase
  • Steinberg Nuendo
  • Tracktion

HOW LONG WILL IT TAKE TO GET MY ITEMS?

Your items are sent to your burghrecords account automatically after your order. You will usually get your items in under five minutes!

WHAT FORMAT ARE THE SAMPLES IN?

Our samples are usually in .WAV format (16/24 bit, sample rate 44.1 unless otherwise stated) and are fit for use in almost any major music software or workstation.

WHAT IS YOUR REFUND/RETURNS POLICY?

As our products are digital downloads – we cannot offer refunds.

We can  however offer to exchange your product for one of our other products. Contact us at contact@edinburgh.com and we will be happy to help.

You can also click the following links to view our Terms & Conditions/Privacy Policy